Репозиторий научных и учебно-методических публикаций
Северо-Кавказский федеральный университет
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https://dspace.ncfu.ru/handle/20.500.12258/15839| Title: | Designing of information system for semantic analysis and classification of issues in service desk system |
| Authors: | Lapina, M. A. Лапина, М. А. |
| Keywords: | Market make;Reinforcement learning;Algorithmic trading;Machine learning;Market liquidity;Classification (of information) |
| Issue Date: | 2021 |
| Publisher: | CEUR-WS |
| Citation: | Lokhacheva, K., Parfenov, D., Lapina, M. Designing of information system for semantic analysis and classification of issues in service desk system // CEUR Workshop Proceedings. - 2021. - Volume 2842. - Pages 70-76 |
| Series/Report no.: | CEUR Workshop Proceedings |
| Abstract: | The paper describes the designing of Information System for Semantic Analysis and Classification of Issues in Service Desk System. The concept of a Service Desk system and problems of its using are described; several mathematical models and methods of text analysis and text classification are studied; an analysis of system usage options, construction of a system scheme and a Class diagram were held |
| URI: | http://hdl.handle.net/20.500.12258/15839 |
| Appears in Collections: | Статьи, проиндексированные в SCOPUS, WOS |
Files in This Item:
| File | Size | Format | |
|---|---|---|---|
| scopusresults 1632 .pdf Restricted Access | 63.38 kB | Adobe PDF | View/Open |
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